What do Arbitrators, Mediators, and Conciliators do?

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

  • Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
  • Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
  • Prepare settlement agreements for disputants to sign.
  • Set up appointments for parties to meet for mediation.
  • Interview claimants, agents, or witnesses to obtain information about disputed issues.
  • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
  • Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters such as fees, or determine details such as witness numbers or time requirements.
  • Evaluate information from documents such as claim applications, birth or death certificates, or physician or employer records.
  • Authorize payment of valid claims.
  • Conduct hearings to obtain information or evidence relative to disposition of claims.
  • Rule on exceptions, motions, or admissibility of evidence.
  • Prepare written opinions or decisions regarding cases.
  • Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
  • Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
  • Issue subpoenas or administer oaths to prepare for formal hearings.
  • Research laws, regulations, policies, or precedent decisions to prepare for hearings.
  • Recommend acceptance or rejection of compromise settlement offers.
  • Organize or deliver public presentations about mediation to organizations such as community agencies or schools.
  • Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
  • Participate in court proceedings.

Related Jobs (Arbitrators, Mediators, and Conciliators)

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Necessary Skills

  • Negotiation
  • Active Listening
  • Critical Thinking
  • Persuasion
  • Speaking
  • Reading Comprehension
  • Writing